SMS Privacy Policy

Qué hay? (quehay.us) · Last updated July 2026

Qué hay? provides scheduling, lead-capture, and text-messaging tools to local businesses ("Businesses"). This policy explains how mobile phone numbers and SMS consent are collected, used, and protected across the Qué hay? messaging program, both by Qué hay? and by the Businesses that use it to communicate with their own customers. It applies to text messages sent through the program by each participating Business — the business named on the contact or booking form where you provided your mobile number and consent.

Information we collect

When you contact a Business through its Qué hay? contact or booking form, we collect the information you provide — your name, mobile phone number, email address, and message — solely to schedule and deliver that Business's services and, where you have opted in, to send you text messages.

How mobile numbers and SMS consent are used

You provide your mobile number and opt in to text messages by submitting a Business's contact or booking form and checking an unchecked SMS consent checkbox. Consent is given directly to the Business you contacted and is never a condition of any purchase. Service messages and promotional messages have separate, independent checkboxes.

Opted-in customers may receive:

Service messages — appointment reminders, scheduling updates, invoice notifications, and missed-call follow-ups.
Promotional messages — review requests and offers, only where you separately and optionally opt in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number or your SMS opt-in and consent information with any third parties, affiliates, or lead generators. Trusted service providers that operate the messaging platform (for example, our SMS connectivity provider and our hosting provider) process this information solely to deliver messages on the Business’s behalf and are contractually prohibited from using it for any other purpose.

Message frequency, rates, and opting out

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; you will receive one final confirmation message and then no further texts. Reply HELP for help, or contact us at hola@quehay.us.

Data retention and security

We retain your information only as long as needed to provide the service and to meet legal and carrier record-keeping requirements, and we use industry-standard safeguards to protect it.

Contact

Questions about this policy? Email hola@quehay.us. See also our SMS Terms & Conditions.