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Qué hay?

Qué hay? is a lead capture and instant-reply tool built for small service businesses — plumbers, cleaners, contractors, clinics, real estate, electricians, HVAC, landscaping. Calls, web forms, and customer messages all land in one inbox and Qué hay? replies for you automatically so you never lose a job while you're working. Set up in under 5 minutes with a 30-day money-back guarantee.

Learn more at our home page, read our privacy policy and terms of service.

Qué hay? logo
Qué hay?

Privacy Policy

1. Information we collect

When you create a Qué hay? account, we collect your email address, business name, and contact information. We also collect data about your use of the platform to improve our services.

2. How we use your information

We use your information to provide and improve Qué hay? services, process payments, send important account notifications, and provide customer support.

3. Information sharing

We do not sell your personal information or business data. We only share data with third-party service providers (such as Stripe for payments, Firebase for hosting) as necessary to operate the platform.

4. Data security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Your payment information is processed securely by Stripe and never stored on our servers.

5. Call recordings

When call recording is enabled in settings, inbound calls to your business number may be recorded. A disclosure is played to the caller before the call connects. Recordings are stored securely and used to provide call summaries and transcripts. Recordings and transcripts are retained until you delete the lead or your account, then permanently deleted. Compliance with applicable recording laws (e.g. one-party or two-party consent) is the responsibility of the business.

6. Text messaging (SMS)

Businesses on Qué hay? communicate with their customers by text message (SMS). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. The SMS program's full data practices are described in these documents: SMS privacy policy · SMS terms

7. Mobile app & push notifications

If you use the Qué hay? mobile app, we store a push notification token that identifies your device so we can deliver alerts about new leads, messages, calls, and appointments. The token is deleted when you sign out or delete your account, and you can turn notifications off at any time in your device settings.

8. Contact us

Questions about privacy? Contact us at hola@quehay.us