Privacy Policy
1. Information we collect
When you create a Qué hay? account, we collect your email address, business name, and contact information. We also collect data about your use of the platform to improve our services.
2. How we use your information
We use your information to provide and improve Qué hay? services, process payments, send important account notifications, and provide customer support.
3. Information sharing
We do not sell your personal information or business data. We only share data with third-party service providers (such as Stripe for payments, Firebase for hosting) as necessary to operate the platform.
4. Data security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Your payment information is processed securely by Stripe and never stored on our servers.
5. Call recordings
When call recording is enabled in settings, inbound calls to your business number may be recorded. A disclosure is played to the caller before the call connects. Recordings are stored securely and used to provide call summaries and transcripts. Retention follows your lead data lifecycle. Compliance with applicable recording laws (e.g. one-party or two-party consent) is the responsibility of the business.
6. Contact us
Questions about privacy? Contact us at hola@quehay.us
